Zoho SalesIQ implementation and support
Zoho SalesIQ is Zoho's live chat and visitor tracking platform for websites, mobile apps and messaging channels. Straits Partners installs the chat widget, designs triggers and chatbot flows, scores and routes leads into Zoho CRM, and trains your team to respond, so website visitors reach a person or a useful bot quickly.
Who Zoho SalesIQ suits
Zoho names startups, e-commerce, financial services, travel, real estate, education and manufacturing among its target industries. It suits any site where prompt answers help visitors become enquiries.
How we work on a live chat project
We decide who answers, when and with what, then build triggers, bots and routing to match. We test on your live pages and review the first weeks of chats with you to tune the rules.
Related services
What we do for Zoho SalesIQ
- Chat widget installation and branding
- Trigger and routing rules by page, behaviour and score
- Chatbot flows for common questions and lead capture
- Pre-chat forms and CRM field mapping
- Integration with Zoho CRM, Campaigns and Desk
- Operator training and reporting
Frequently asked questions
How is live chat added to a website?
Zoho provides an embed code that is added to the site. We install it, brand the widget, set the operating hours and test it on your live pages.
Can chats create leads in Zoho CRM?
Zoho lists automatic lead transfer to Zoho CRM. We map the fields so each chat lands as a clean lead with its source.
Can a chatbot answer routine questions?
Zoho lists a chatbot builder. We design flows for the questions you receive most and hand over to a person when needed.
Can we see who is on the site?
Zoho lists real-time visitor insights. We set up the views and alerts your team will use.
Does it work on mobile apps?
Zoho lists a mobile SDK for Android, iOS and React Native. Whether it suits your app is something we check in scoping.
Tell us what you want Zoho + AI to do for your business
Book a consultation with our team, get an instant suggested plan from the requirement finder, or reach us on WhatsApp or phone at +91 875 434 9646.