Offices Coimbatore · Pune · Kolkata · Jakarta · Tokyo
Markets India · Indonesia · Japan · Singapore · UAE
- Zoho Authorised Partner
- Zoho Finance Premium Partner
Run your whole business on Zoho, done right.
Consulting, implementation, AI and support across finance, sales and people, from one partner that stays after go-live.
One in-house team on every project
- TechnicalIntegrations, data, automation
- FinancialLedgers, tax, controls
- FunctionalProcess, people, adoption
All internal consultants, so your end-to-end business and workflows are understood and carried through every step of the implementation.
Start where you are
What brings you to Zoho?
- CFO or finance head
Books, GST invoicing and approvals in one place
Accounting, invoicing, expenses and stock on Zoho, designed by a team with a finance and audit background.
See Zoho Books - IT head
One platform, clean data, integrations that hold
Data moved in with trial runs and reconciliation, and Zoho connected to your other systems through APIs.
See data migration - Founder or business owner
Start with one app and grow from there
Seven plain questions give you a suggested set of Zoho apps and services before the first call.
Find your Zoho fit - GCC leader
A complete tech stack for your India GCC
Workplace, CRM, Books, Desk, Projects, People, Payroll and Analytics on one Zoho platform.
See the GCC stack
What we do
Straits Partners delivers Zoho + AI solutions and complete tech stacks for Global Capability Centres in India: we plan, implement and support Zoho CRM, Books, Inventory, People, Creator and Zoho One, and put Zia and automation to work inside them. We are a Zoho Authorised Partner, a Zoho Finance Premium Partner and a Zoho Creator Registered Partner, with offices in Coimbatore, Pune, Kolkata, Jakarta and Tokyo.
GCC Tech Stack on Zoho
A complete business software stack for your Global Capability Centre in India on one Zoho platform, designed, implemented and run by Straits Partners.
Learn moreZoho Consulting and Implementation
Zoho consulting and implementation from a team in Coimbatore, Pune and Kolkata: process review, configuration, integration, testing and go-live support.
Learn moreZoho Data Migration
Move customer, accounting, inventory and HR data into Zoho from spreadsheets, Tally and other systems, with cleaning, trial runs and reconciliation.
Learn moreZoho Training and Support
Role-based Zoho training and ongoing support after go-live, so your team uses the system well and issues are fixed quickly.
Learn moreZoho Development
Custom Zoho development: Deluge functions, workflows, APIs, integrations and Zoho Creator apps built and reviewed by our development team.
Learn moreWeb, Design and Digital Marketing
Websites, WordPress development, brand and UI design, and digital marketing that connect to your Zoho CRM and campaigns.
Learn moreZoho + AI
Zia inside your Zoho apps, automations and agents that take routine work off your team.
Explore Zoho + AIZoho + AI
AI that works inside the apps your team already uses
Zoho states that Zia's AI features are part of its software rather than separate AI licences. We decide with you where AI earns its place, configure it, and keep people in charge of decisions.
Zia inside Zoho
Zoho describes Zia Skills as AI features threaded through its apps. We switch on the ones that help and tune them to your data.
Agents and automation
Zoho lists Zia Agents for specific business processes. We combine them with workflows, Deluge and n8n so routine steps run themselves.
Answers from your data
Zoho describes Zia Chat as an AI interface that understands context and answers. We prepare your data so the answers are worth trusting.
Zoho applications we implement
Grouped by the job they do for your business. Each page lists what Zoho states about the product and what we configure around it.
Sell and engage
Zoho CRM
Zoho CRM set up around your sales process: pipelines, automation, integrations and training, delivered by a Zoho partner team in India.
View Zoho CRM
Zoho SalesIQ
Zoho SalesIQ configured for website live chat, visitor tracking, chatbots and lead hand-off to Zoho CRM, with training and support.
View Zoho SalesIQFinance and operations
Zoho Books
Zoho Books configured for Indian GST, e-invoicing and banking, with migration from your current accounting software, training and support.
View Zoho Books
Zoho Inventory
Zoho Inventory configured for multi-warehouse stock, barcodes, GST invoices, shipping and marketplace sync, with migration and training.
View Zoho Inventory
Zoho Expense
Zoho Expense configured with your expense policy, approval chain, receipt capture and card or travel workflows, with training and support.
View Zoho ExpensePeople
Zoho People
Zoho People configured for core HR, attendance, onboarding, appraisals and analytics, with data migration, integrations and team training.
View Zoho People
Zoho Recruit
Zoho Recruit configured as an applicant tracking system with careers site, job board posting, interview scheduling and hiring workflows.
View Zoho RecruitPlatform
Zoho One
Zoho One planned and rolled out in stages: which apps to switch on first, how data flows between them, and how your teams adopt them.
View Zoho One
Zoho Creator
Custom business apps on Zoho Creator: forms, workflows, portals and integrations built with low-code and Deluge by a Zoho development team.
View Zoho CreatorPoint of view · Global Capability Centres in India
Your complete tech stack for a GCC in India, to start and scale economically
End to end on a single business operating system, with no patchwork of vendors. As far as technology is concerned, you need only two: Zoho for the software and Straits Partners to design, implement and run it.
vendors, not one per function. One software platform and one accountable implementation partner.
operating system. Workplace, front office, finance, people and analytics on Zoho, under one sign-in.
apps and Zia to start. Workplace, CRM, Books, Desk, Projects, People, Payroll and Analytics, with Zia for MIS.
-
Zoho Analytics -
Zia
- Zoho CRM
-
Zoho Desk -
Zoho Projects
- Zoho Books
- Zoho People
-
Zoho Payroll
-
Zoho Workplace
- Design the stack
- Implement and migrate
- Integrate with the parent
- Train your teams
- Support and scale
Source: Zoho product pages (reviewed 15 October 2026); Straits Partners analysis. Hardware, connectivity and your engineering toolchain sit outside this stack.
| Dimension | Typical multi-vendor setup | Zoho + Straits Partners |
|---|---|---|
| Vendors to contract and renew | One per function | Two: Zoho and Straits Partners |
| Sign-ins for your staff | One per tool | One Zoho sign-in |
| Integrations to maintain | Point to point, across vendors | Within one platform, set up by us |
| Monthly MIS | Exports stitched in spreadsheets | Zoho Analytics, with Ask Zia in plain English |
| When something breaks | Split across vendors | One partner owns the fix |
- Move 1 · Start
Open for business
Email and collaboration, books of account, HR records and statutory payroll from the first hire.
- Move 2 · Operate
Run delivery
Track work for the parent, manage internal service requests and keep every stakeholder in one place.
- Move 3 · Scale
Report and automate
One MIS across the stack, questions answered by Zia, and custom apps as headcount grows.
Indicative sequence. Scope and timing are agreed after a scoping call. Licences are billed by Zoho; taxes extra.
Your next Indian business journey
Let's have a quick connect and see how best we can collaborate.
Tell us where your GCC is today, from first hires to a running centre. We come back with a stack and a sequence, not a sales script.
How we work
The same five steps for every project, whatever the size. You approve the scope in writing before anything is built.
Discover
We interview the people who do the work, review your current tools and documents, and list the problems worth solving first.
Design
We recommend the applications, data structure, automation and integrations, and agree scope, timeline and responsibilities in writing.
Build
We configure the system in a test environment, build integrations and automation, and review progress with you at fixed points.
Test and train
We test with your real scenarios and data, fix what we find, and train each group of users on the tasks they will perform.
Launch and support
We manage go-live, watch the first weeks closely, and move to support and maintenance on agreed terms.
Why teams work with us
- Recognised by Zoho. Zoho Authorised Partner, Zoho Finance Premium Partner and Zoho Creator Registered Partner.
- Finance and controls background. Accounting, audit trail and data protection are built into the design by our in-house financial and technical consultants.
- Process first, AI where it pays. We fit Zoho to how your team works and add AI only where it saves real time.
- Clear quotes. Licence, implementation and maintenance are priced separately.
- Reachable. Offices in Coimbatore, Pune, Kolkata, Jakarta, Tokyo, plus WhatsApp and phone on +91 875 434 9646.
From our insights
Practical notes on getting more from Zoho, with every vendor claim tied to a source.
Moving from spreadsheets to Zoho CRM without losing data
How to move customer and sales data from Excel or CSV files into Zoho CRM: file preparation, Zoho's import limits, duplicates and undoing a bad import.
16 October 2026
Moving from Tally to Zoho Books, step by step
How to move from Tally to Zoho Books in India: what to export, the order to import it in, how to enter opening balances and how to check the result.
16 October 2026
The GCC Tech Stack in India: Start and Scale on One Zoho Platform
The business software a Global Capability Centre in India needs, layer by layer, and how to run it on one Zoho platform with two vendors instead of many.
15 October 2026Frequently asked questions
What does Straits Partners do?
We deliver Zoho + AI solutions: consulting and implementation, Zia and automation, data migration, custom development with Deluge and APIs, training and ongoing support.
Is Straits Partners a Zoho Authorized Partner?
Yes. Straits Partners LLP is a Zoho Authorised Partner and a Zoho Finance Premium Partner, and also holds the Zoho Creator Registered Partner badge. We plan, implement and support Zoho applications for clients; we are an independent partner, not Zoho Corporation. The official badges are shown on this page.
What does Zoho Finance Premium Partner mean?
It is a partner status from Zoho for its finance applications, such as Zoho Books, Zoho Expense and Zoho Inventory. For you it means the team setting up your accounting, invoicing and stock control works on these products every day, with a finance and audit background behind the design.
Which countries does Straits Partners serve as a Zoho partner?
We work from offices in Coimbatore, Pune, Kolkata, Jakarta and Tokyo and serve clients in India, Indonesia, Japan, Singapore and the UAE (Dubai). Working hours and language are agreed with each client at the start of a project, and every engagement follows the same scoping, build and hand-over steps wherever the client is based.
What tech stack does a GCC in India need?
For business software, we start most GCCs on Zoho Workplace, CRM, Books, Desk, Projects, People, Payroll and Analytics, with Zia for MIS. That is two vendors: Zoho for the software and Straits Partners to implement and run it. Hardware, connectivity and engineering tools are separate.
How do you use AI with Zoho?
We switch on and tune Zia inside your Zoho apps, design automations and agents that take routine work off your team, and connect AI tools to Zoho through APIs where it makes sense. See the Zoho + AI page.
How do you quote a project?
In three separate parts: the Zoho licence, billed by Zoho; our implementation work; and annual maintenance. We share figures on request after scoping. Taxes are extra.
How do we start?
Use the requirement finder for an instant suggested plan, message us on WhatsApp at +91 875 434 9646, or email connect@straitspartners.co.
Another question? Ask us directly or call +91 875 434 9646.
Tell us what you want Zoho + AI to do for your business
Book a consultation with our team, get an instant suggested plan from the requirement finder, or reach us on WhatsApp or phone at +91 875 434 9646.